Account Unlock Process


For your added security, please create a new password to unlock your account.

Your Account Information

Discover Card Number -OR- User ID

Please enter your User ID or Card Account Number.

(e.g., 6011000000000000; do not include spaces)

Discover Card
Expiration Date

Expiration date is required.

Social Security Number
of Primary Cardmember
What's this?
XXX - X X -

Please enter the last 4 digits of the Primary Cardmember's Social Security Number.

(Last 4-digits)

Date of Birth of Primary
What's this?

Please enter the last 2 digits of the Primary Cardmember's birth year.


Create New Password

Enter New Password
Password Strength
Need Help?

Password must be between 8 and 32 characters long.

Password must not match User ID.

Password must not be literal 'Password'.

Password must contain at least one number and one letter.

New password can't be one of your previous 5 passwords

(Must be 8–32 characters and have at least one letter and one number. Your password is case sensitive and can also use all special characters and can't be one of your previous 5 passwords)

Repeat New Password

Passwords do not match.

Secure and Confidential.

Secure Log In

We keep your information private and your account secure. Learn How

Password Requirements

  • 8-32 characters
  • Contains at least 1 letter and 1 number
  • Must not match user ID
  • Case sensitive, and can include special characters
  • Consider using a longer, multi-word passphrase
  • Can't be one of your previous 5 passwords

Additional Login Tips

  • Avoid using personal information such as family or pet names, your birthday, address, or social security number
  • Use different logins across banking, email, and social media accounts
  • Consider changing your user ID and password frequently

Secure and Confidential

Discover Card is serious about safeguarding your personal information online. When you access your account and perform transactions on the Discover site we use 128-bit-Secure Sockets Layer (SSL) encryption technology-the most widely used method of securing internet transactions available today.


Primary Cardmember Information

The Primary Cardmember opened the account and his or her name is listed first on Discover statements and e-mails.



A passphrase is a longer, multi-word password that can include spaces, and provides an added layer of security to your account. For example, "Orang3 is my favorit3 color!"